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#Wd digital passport stuck on preparing backup serial#
#Wd digital passport stuck on preparing backup driver#
#Wd digital passport stuck on preparing backup software#
#Wd digital passport stuck on preparing backup Pc#

Method 2. Change registry and format to repair WD external hard drive not recognized/working errorġ.

#Wd digital passport stuck on preparing backup Pc#

If it shows up but disappears later, repeat the above steps and go to Disk Management, change the drive letter and reconnect the PC again.

If it doesn't show up, reboot or restart the PC.

Then check out whether the external hard drive shows up in My Computer/My PC or not.

If the WD external hard drive shows as unrecognized, go to the driver's tab and delete/uninstall the driver.

Check out whether any device shows up as unrecognized or not:

#Wd digital passport stuck on preparing backup serial#

Expand Universal Serial Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall.ģ. Click on Start > Type: devmgmt.msc and hit Enter to open Device Manager.Ģ.

#Wd digital passport stuck on preparing backup driver#

Method 1. Uninstall hard drive driver to repair the non-detectable WD external hard driveġ. Repair and Fix the Light On but Not Working/Unrecognized WD External Hard DriveĪfter getting all lost data back, you can follow these steps to repair the non-working WD external hard drive by then: If you have valuable data saved on your WD drive, just download EaseUS hard drive recovery software to get all your data back in a few simple clicks:ģ. Restore Data from WD Not Working External Hard Drive with the Light OnĪfter making an unrecognized WD external hard drive detectable on your PC, the next step is to restore all saved data. If there are any greyed-out entries, right-click them and select Uninstall.Ģ. Expand all notes by clicking on the + (plus) symbol.Ĥ. Click View in the Device Manager > Select Show hidden devices.ģ. Click on Start > Type: devmgmt.msc and hit Enter.Ģ. Show all hidden devices to make WD external hard drive recognized by the PCġ. You should now be able to see the WD external hard drive on your PC. Assign a new drive letter to your WD external hard drive and save all changes. Find and right-click the WD external hard drive > Select Change drive letter and path.ģ.

Right-click on This PC > Manage > Disk Management.Ģ. Option 1. Change drive letter to make WD external hard drive show upġ. Here are two ways to potentially make the WD external hard drive detectable on your PC: Make Unrecognized WD External Hard Drive Detectable on PC

Repair the Light On but Not Working WD External Hard Driveġ.

Restore Data from WD External Hard Drive.

Make Unrecognized WD External Hard Drive Detectable on PC.

To fix a "WD external hard drive not detected, recognized or not working but light on" issue without losing any data, follow the following steps without formatting your drive: Advanced Fixes for WD External Hard Drive Light On But Not Recognized Then, see if the WD external hard drive shows up on your PC. Repeat this process to turn on all USB Root Hubs in the list and reboot the PC.

Uncheck Allow the computer to turn off this device to save power.

Right-click USB Root Hub > Click Properties > Power Management.

Open Device Manager > Expand Universal Serial Bus controllers.

Click Start > Type: devmgmt.msc and hit Enter.

Turn USB Root Hub On to Make WD External Hard Drive Recognizable

#Wd digital passport stuck on preparing backup software#

In this case, use anti-virus software or CMD to remove the virus or malware on your PC or WD external hard drive 3. When the computer or the WD external hard drive gets infected by a virus or malware, you cannot access the saved data or even open the drive on the PC. Remove and Clean Up the Virus that Blocks/Stops WD External Hard Drive From Working If the WD external hard drive cannot be detected or fails to show up on your PC, change the USB port (you may try to connect the external hard drive to the motherboard), or connect it using a different USB cable to check if it shows up on the PC. Change the USB Port/Cable to Detect WD External Hard Drive Here, you have three options to quickly fix and repair WD external hard drive with the "light on but not recognized" error:ġ. Quick Fixes for WD External Hard Drive Light On But Not Recognized